bj6012 Terms and Conditions

General Terms and Definitions

These terms and conditions ("Terms") form a legally binding agreement between the bj6012 platform and its users. The following words and terms used in these conditions carry specific meanings:

Definitions

• "Platform" refers to the bj6012 website, mobile site and all related services.
• "User" or "Member" refers to any person who has registered with bj6012 or is using the platform.
• "Account" refers to a user's personal gaming account created upon successful registration.
• "Bonus Funds" refers to money granted for promotional purposes for which specific wagering requirements must be met.
• "Wagering Requirement" refers to the total amount that must be wagered before bonus funds become withdrawable.

These terms are governed in accordance with applicable laws and regulations of Bangladesh. In the event of any dispute or ambiguity, bj6012's interpretation shall be considered final.

Eligibility and Account Registration

To register on the bj6012 platform and enjoy its services, users must meet the following requirements:

Age Requirement

You must be at least 21 years old. bj6012 provides services only to individuals aged 21 or above. Accounts belonging to minors will be closed immediately and any deposited funds may be forfeited.

Registration Terms

• Each individual may open only one account.
• All information provided at the time of registration must be true, accurate and complete.
• The user must be a resident of Bangladesh.
• Opening an account on behalf of a corporate entity, trust or any other business organisation is prohibited.
• If any information provided at registration changes, our support team must be notified immediately.

Identity Verification (KYC)

bj6012 reserves the right to verify a user's identity at any time. Required documents may include a National Identity Card (NID), passport or other government-issued proof of identity. Withdrawals may be held until the verification process is complete.

Account Use and Security

Ensuring the security of your account is entirely your responsibility. You must follow the security guidelines below:

• Never share your login credentials (username and password) with any third party.
• Use a strong password containing uppercase and lowercase letters, numbers and special characters.
• Always log out after accessing your account from a public or shared computer.
• If you notice any unauthorised activity or suspicious transaction on your account, notify us immediately via live chat.

Account Transfer Prohibited

Your bj6012 account is strictly personal and non-transferable. You may not sell, transfer or allow any other person to use your account. Violation of this condition will result in permanent account closure.

Deposits and Withdrawals

bj6012 supports popular payment methods in Bangladesh and processes transactions as quickly as possible.

Deposits

• Minimum deposit amount: ৳200 (applicable for all methods).
• Accepted payment methods: bKash, Nagad, Rocket and bank transfer.
• Deposit requests are generally processed instantly.
• Maximum deposit limits may vary depending on the payment method used.
• You may only deposit from a payment account registered in your own name.

Withdraw

• Minimum withdrawal amount: ৳1,000.
• Withdrawal processing time: 30 minutes to 3 hours.
• Withdrawal requests will only be processed to the payment method registered on your account.
• Additional verification may be required for large withdrawal amounts.
• Withdrawals may be restricted until any active bonus wagering requirements are met.

Transaction Cancellation

Deposits once processed cannot be cancelled. Withdrawal requests may be cancelled before processing begins, but cancellation will not be possible once processing has started.

Bonuses and Promotional Offers

bj6012 offers attractive bonuses and promotions for its members. Each bonus has specific terms and conditions that must be followed.

Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. The wagering requirement for the bonus is 15 times (15x).

• Example 1: If you deposit ৳1,000 you will receive ৳1,000 in bonus, making your total balance ৳2,000.
• Example 2: If you deposit ৳42,000 you will receive a maximum bonus of ৳20,000, making your total balance ৳62,000.

Bonus Terms

• Each user may claim the welcome bonus only once.
• The wagering requirement must be fully met before withdrawing from bonus funds.
• If bonus abuse is attempted using multiple accounts or the same payment method, the bonus will be forfeited.
• bj6012 reserves the right to change, suspend or cancel any bonus offer at any time.
• Multiple bonuses cannot be combined unless explicitly permitted.

Regular Promotions

In addition to the welcome bonus, bj6012 regularly provides special offers. Separate terms apply to these offers and the detailed conditions of each promotion are stated on the promotions page.

Gaming Rules and Fair Play

bj6012 is committed to ensuring a fair and transparent gaming environment. Our games are operated using unbiased Random Number Generator (RNG) technology.

Gaming Environment

• All game outcomes are completely random and not predetermined.
• All our game providers, including Pragmatic Play, Spribe and JILI, use their own licensed software.
• If a game is interrupted due to a technical issue, that round will be considered void and the wagered amount will be refunded.
• In the event of a disconnection, game outcomes under the user's session will be determined according to bj6012's server records.

Dispute Resolution

If a dispute arises regarding a game outcome or transaction, a complaint must be submitted within 24 hours via our 24/7 live chat. bj6012's records and system logs shall be considered final in resolving all disputes.

Prohibited Activities

The following activities are strictly prohibited on the bj6012 platform. Violating these prohibitions may result in account closure and forfeiture of deposited funds:

• Any form of fraud, deception or improper conduct.
• Creating multiple accounts to improperly take advantage of bonuses or promotions.
• Bonus abuse or bonus hunting.
• Use of software bots, scripts or any other automated technology.
• Money laundering or any other illegal financial activity.
• Deliberately exploiting platform vulnerabilities or technical errors.
• Harassment, threats or abusive behaviour toward other users.
• Providing false or misleading information.

bj6012 reserves the right to immediately suspend or close any account where suspicious activity is detected and to notify the relevant authorities if necessary.

Intellectual Property

All content on the bj6012 platform — including brand names, logos, designs, graphics, software, written materials and all digital assets — is the exclusive intellectual property of bj6012.

• Copying, reproducing, distributing or using any content for commercial purposes without prior written permission from bj6012 is prohibited.
• Viewing platform content for personal, non-commercial purposes is permitted.
• All content belonging to third-party game providers remains the property of the respective providers.

Limitation of Liability

bj6012 always strives to operate a safe and reliable platform. However, bj6012's liability is limited in the following matters:

• Losses caused by internet disconnection or technical errors.
• Financial losses caused by the user's own negligence or mistakes.
• Delays or errors caused by third-party payment providers or banks.
• Force Majeure events — such as natural disasters, war, government restrictions or cyberattacks.

Account Suspension and Closure

bj6012 reserves the right to suspend or permanently close any account without prior notice in the following circumstances:

• If these terms and conditions are violated.
• If fraud, deception or suspicious activity is detected.
• If registration is done with false or incomplete information.
• If the user is identified as a minor.
• If an order is received from a legal or regulatory authority.

Closed at the user's request

Users can close their account at any time if they wish. To do so, they need to submit a request via 24/7 live chat or by emailing [email protected]. It is advised to withdraw any eligible balance before closing the account.

Responsible Gaming

bj6012 is firmly committed to ensuring responsible gaming. We believe gaming should be an enjoyable experience and should never be a cause of financial or mental distress.

Self-Restriction Features

Users can set their own gaming limits. Requests to set daily, weekly, or monthly deposit limits, betting limits, and session time limits can be made through our live chat.

Self-Exclusion

If you are experiencing problems with gaming addiction, you can request a temporary or permanent block on your account. This service is available free of charge and can be requested via 24/7 live chat.

For more details, visit our Responsible Gaming page.

Privacy & Data Protection

The privacy and protection of your personal information is the highest priority for bj6012. We keep all data secure using SSL encryption technology.

• Your personal information is used solely for the purpose of providing services and verification.
• Your information is not shared with third parties except where required by law.
• Payment information is stored and processed in accordance with the highest security standards.

For details about our data collection and usage policy, visit the Privacy Policy page.

Changes to Terms

bj6012 reserves the right to partially or fully change, amend, or update these terms and conditions at any time. In the event of changes, the following process will be followed:

• For significant changes, users will be notified via their account email or through a notice on the platform.
• Continued use of the platform after changes have been made will be considered as your acceptance of the new terms and conditions.
• If you do not agree with the new terms and conditions, you have the right to close your account.
• The "Effective Date" at the top of this page indicates the date of the most recent update.

Contact & Dispute Resolution

If you have any questions, comments, or complaints regarding these terms and conditions, please contact us. The bj6012 support team provides service in Bengali 24 hours a day, 7 days a week.

Contact Methods

• 24/7 Live Chat: Chat directly in Bengali on the platform.
• Email: [email protected]

Complaint Process

• Acknowledgement of receipt of a complaint will be provided as soon as possible.
• Complex matters may require additional time for investigation.
• All complaints will be reviewed fairly and impartially.
• Keep all relevant records and information during the investigation period.