bj6012 Privacy Policy

Introduction

About This Privacy Policy

bj6012 ("we", "us", "platform") is a trusted online gaming platform in Bangladesh. We place the highest importance on the privacy of your personal information. This privacy policy explains in detail what types of information we collect, how we use that information, who we share it with, and how we keep your information secure.

By using the bj6012 website to register an account or use any of our services, you are considered to have agreed to the terms of this privacy policy. If you disagree with any part of this policy, please stop using our services and contact us.

We may update this privacy policy from time to time. When changes are made, the new date will be noted on this page. We recommend that you review this page regularly.

Section 1

What Information We Collect

To provide services on the bj6012 platform, we collect the following types of information:

1.1 Personal Identity Information

During account registration and identity verification, we collect:

• Full name and date of birth (for age verification — only for users aged 21 or above)
• Email address and mobile number
• National ID (NID) or passport number (for KYC verification)
• Residential address and other relevant identity information in Bangladesh

1.2 Financial Information

To complete transactions and manage payment processing, we collect:

• bKash, Nagad, Rocket or bank account numbers (full numbers are never stored)
• Deposit and withdrawal history and amounts
• Transaction date, time and method

1.3 Technical Information

Information collected automatically while using the website:

• IP address, browser type and version
• Operating system and device type
• Time of site visits, page browsing history and session information
• Information obtained through cookies and similar tracking technologies

1.4 Gaming Activity Information

• Play history, bet amounts and results
• Records of bonus and promotion usage
• VIP level and points information
• Any responsible gaming requests or restrictions

Section 2

Purpose of Data Use

bj6012 uses collected information only for the following legitimate purposes:

2.1 Account Management and Service Delivery

• Creating, verifying and maintaining accounts
• Processing deposits, withdrawals and other financial transactions
• Providing bonuses and promotional offers
• Customer support and complaint resolution

2.2 Security and Fraud Prevention

• Detecting and preventing unauthorized access to accounts
• Conducting verification to prevent financial fraud and money laundering
• Detecting multiple accounts or system abuse

2.3 Legal Compliance

• Complying with applicable laws and regulations
• Retaining information as required by regulatory authorities
• Maintaining records for dispute resolution

2.4 Platform Improvement

• Analyzing and improving user experience
• Planning the launch of new features and games
• Identifying and resolving technical issues

2.5 Communication and Marketing

• Sending important account and transaction notifications
• Sending promotional offers and newsletters with your consent
• Providing relevant sports and gaming updates for Bangladesh

Section 3

Data Sharing and Disclosure

bj6012 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

3.1 Service Provider Partners

We work with trusted third-party service providers for payment processing, technical infrastructure and customer service management. They may only use information according to our instructions and under strict confidentiality agreements.

Relevant service providers include:

• Payment gateways processing bKash, Nagad, Rocket and bank transfers
• KYC and identity verification service providers
• IT infrastructure and cloud storage services
• Fraud detection and cybersecurity services

3.2 Legal Requirements

We may be required to disclose necessary information to comply with court orders, lawful requests from law enforcement agencies, or applicable legal obligations.

3.3 Business Changes

If any change occurs in the business structure of bj6012 (merger, acquisition or asset sale), your information may be transferred to the new entity. You will be notified in advance in such cases.

Section 4

Data Protection and Security

bj6012 takes industry-standard technical and organizational measures to protect your information:

4.1 Encryption Technology

All data transmission on our platform is protected by SSL (Secure Socket Layer) encryption technology. If you see "https://" in your browser's address bar, the connection is secure.

4.2 Access Controls

Only authorized personnel can access your information, and only as needed for their work. All staff are bound by strict confidentiality agreements.

4.3 Password Protection

Your account password is never stored in plain readable form — it is converted through a strong hashing process. However, you also bear partial responsibility for the security of your account. Use a strong, unique password and never share it with anyone.

4.4 Steps in Case of a Data Breach

If a data breach occurs, we will notify affected users as quickly as possible and take immediate steps to minimize harm.

Section 5

Cookies and Tracking Technologies

5.1 What Are Cookies?

Cookies are small text files stored in your browser. They allow our platform to recognize you and remember your preferences.

5.2 What Types of Cookies We Use

• Essential Cookies: For maintaining login status and sessions — without these the site will not function properly
• Functional Cookies: For remembering language preferences, display settings and user preferences
• Analytical Cookies: For understanding which pages of the site are used most — this information is collected anonymously

5.3 Cookie Controls

You can disable cookies by going to your browser settings. Please note that disabling essential cookies may cause some features of the site to not work properly.

Section 6

Data Retention Period

We retain your information only for as long as necessary. The retention policy for different types of information is outlined below:

• Account Information: In full while the account is active, and for a specified period after closure as required by legal obligations
• Financial Transaction Records: For the period required under financial regulatory guidelines
• KYC and Identity Documents: For the period required to fulfill legal obligations
• Gaming History: For an appropriate period for dispute resolution and auditing
• Technical Logs and Cookie Data: For a limited period for security and performance evaluation purposes

After the retention period ends, information is securely deleted or irreversibly anonymized.

Section 7

Your Rights

As a user of bj6012, you have the following rights regarding your own information:

7.1 Right to Access Information

You may request to view what information we hold about you at any time. We will endeavor to respond within 30 business days.

7.2 Right to Correct Information

If any information in your account is incorrect or incomplete, contact us to have it corrected. We will update the information after appropriate verification.

7.3 Right to Delete Information

In certain circumstances you may request that your information be deleted. However, if there are legal obligations or legitimate business reasons, it may not be possible to delete all information.

7.4 Right to Withdraw Marketing Consent

If you no longer wish to receive promotional emails or notifications, you may withdraw that consent at any time by contacting us. However, important account and transaction notifications may still be sent.

7.5 Right to File a Complaint

If you have any complaint about how your information is handled, contact us directly. We take every complaint seriously.

Section 8

Third-Party Links & Services

The bj6012 platform contains content from game providers such as Pragmatic Play, Spribe, PG Soft, JILI, and other software companies. These third parties have their own privacy policies, and we are not responsible for data collected through their services.

Our platform uses payment gateway services such as bKash, Nagad, and Rocket. These payment services have their own data protection policies. For information shared on their platforms during a transaction, the policy of the relevant service provider will apply.

Section 9

Protection of Minors

bj6012 is a platform exclusively for users aged 21 and above. We do not knowingly collect information from minors. Age is verified at registration, and account verification is carried out in cases of doubt.

If we confirm that a minor's information is present in our system, that information will be deleted immediately and the associated account will be closed.

Section 10

Changes to This Policy

We may update this privacy policy due to business requirements, changes in technology, or new legal obligations. For any significant change, we will:

• Publish a new effective date on this page
• Send a notification to your registered email
• Display a notification banner on the platform if needed

If you continue using the platform after changes have been made, you will be considered to have agreed to the new policy. We therefore recommend reviewing this page regularly.